
At Learnext we respect the privacy of our users. This privacy statement details the personal information we collect, how we use your information and our legal basis for processing your information in compliance with the General Data Protection Regulations (GDPR). Our privacy policy should be read in conjunction with our terms and conditions.
Data | Required | Shared | Purpose & Use |
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Name | Optional | Only with tutors you contact. | Communication. Your name is optional. Students may use a username instead of their real name. |
Required | We will share your email address with tutors you book lesson time with. We may also share your email address with Trustpilot for the purposes of collecting feedback and improving our service. In .this instance, Trustpilot will be acting as a data processor on our behalf |
Communication and feedback. Your email address is required for us and your tutor to communicate with you. In requesting feedback, we have a legitimate interest in understanding how we can improve our service. |
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Photo | Optional | If you add a photo this will appear publicly next to any feedback you leave. Your photo will also be visible to any tutor you contact. |
Communication. Adding a photo image to your account is optional. |
Address | Optional | No. Your address is not shared with anyone |
Communication. Your address is optional. You will need to provide your address before you can download a PDF invoice for any classes you book. |
Country | Optional | Only with tutors you book lesson time with. |
Booking. Your country is required so we can show you available class times in your local time. |
Time Zone | Optional | Only with tutors you book lesson time with. |
Booking. Your time zone is required so we can show you available class times in your local time. |
Data | Required | Shared | Purpose & Use |
---|---|---|---|
Name | Required | Your name will be visible as part of your public profile. |
Communication and marketing. Your name is required for communication with potential students and as part of your tutor profile. |
Required | No. We do not share your email address with anyone. It is your choice whether or not to disclose this to a student. |
Communication. Your email address is required for us to communicate with you. |
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Date of Birth | Required | Your age will be visible as part of your public profile. |
Marketing. Your age is required as part of your tutor profile. |
Photo | Optional | Your photo will be visible as part of your public profile. |
Communication. Adding a photo image to your account is optional. |
Native Language | Required | Your native language will be visible as part of your public profile. |
Marketing. Your native language is required as part of your tutor profile. |
Detailed Tutor Profile | Required | Your detailed tutor profile will be visible as part of your public profile. |
Marketing. All approved tutors are required to create a detailed tutor profile consisting of three core sections. Section One - 'About Me'. Section Two - 'Qualifications and Experience'. Section Three - 'Teaching Approach'. Any information you enter will be visible as part of your public profile. |
City | Required | Your city/town will be visible as part of your public profile. |
Marketing. Your city/town location is required as part of your tutor profile. |
Country | Required | Your country will be visible as part of your public profile. |
Booking. Your country is required so we can show your available class times to students in their local time. |
Time Zone | Required | Your time zone will be visible as part of your public profile. |
Booking. Your time zone is required so we can show your available class times to students in their local time. |
Email Type | Examples | Purpose | Legal Basis |
---|---|---|---|
Transactional/Funcional Emails | Examples of transactional/functional emails include emails which help you to create and activate your account, booking confirmation and reminder emails, feedback and follow up emails after a lesson has completed and emails which notify you of messages from tutors/students. |
These emails are necessary for you to use our service and assist you in communicating effectively with tutors/students. |
Our basis for sending you transactional/functional emails is legitimate interest. Legitimate interest means that we have a genuine and legitimate reason to send you these communications by email and they are of a type you would reasonably expect to receive as a user of our service. |
Marketing Emails | Examples of marketing emails include details of promotions, discounts and other offers we would like you to know about. |
These emails are not necessary for you to use our service but will keep you informed of updates which will benefit you. |
Our basis for sending you marketing emails is consent. You are free to withdraw your consent at any time by using the 'unsubscribe' link shown in the email. |